Refund Policy
Last updated: 2026-06-20
AI Palm Reader sells one-time digital unlocks for complete palm reading reports. Because the unlocked report is digital content made available immediately after successful payment, completed purchases are final and non-refundable by default, except where required by law or where we confirm one of the technical exceptions below.
1. Digital Content Is Final After Delivery
A full report unlock is delivered digitally to the relevant report record. Once the unlocked content is available, we generally do not provide refunds for change of mind, dissatisfaction with the interpretation, failure to read the preview, accidental purchase after checkout confirmation, or a decision that you no longer want to use the report.
2. Exceptions We Will Review
We will review refund or correction requests when:
- you were charged more than once for the same report unlock;
- payment succeeded but the full report was not unlocked and we cannot restore access;
- the wrong amount was charged because of a technical or payment-processing error;
- a refund is required by applicable law.
3. Access Restoration Comes First
If payment succeeded but access failed, our first remedy is to restore the unlocked report or provide a working access link. A refund is considered only when we cannot reasonably deliver or restore the purchased digital content.
4. How to Request Review
Email support@handreaderai.com from the purchase email as soon as possible and include your order ID, report ID or report link, payment email, and a short description of the issue. We aim to respond within 5 business days. Approved refunds are returned through the original payment provider when available; bank and card processing times are outside our control.
5. Chargebacks
Please contact us before filing a chargeback so we can investigate and restore access when possible. Fraudulent, abusive, or unresolved chargebacks may result in access restrictions.
6. Contact
Questions about this policy can be sent to support@handreaderai.com.